Analytics
Monitor your voice agent performance
Total Calls
1,247
+12.5%vs last week
Avg Duration
3:42
+8.2%vs last week
Success Rate
87.3%
+5.1%vs last week
Actions Executed
580
-2.3%vs last week
Call Volume
Inbound
Outbound
Sentiment
Positive
65%Neutral
25%Negative
10%Actions Breakdown
Agent Performance
| Agent | Calls | Success % | Avg Time | Sentiment |
|---|---|---|---|---|
| Sarah — Sales | 342 | 91.2% | 3:15 | 😊 |
| Alex — Support | 289 | 87.8% | 4:02 | 😊 |
| Maya — Booking | 256 | 93.1% | 2:48 | 😄 |
| Tom — Outbound | 198 | 78.4% | 3:55 | 😐 |
| Lia — General | 162 | 85.6% | 4:30 | 😊 |